Last updated: June 18, 2026
1. Information We Collect
When you contact Flight Connect Pro LLC, we may collect:
- Contact information (name, phone number, email address)
- Travel booking details (confirmation numbers, flight information, passenger names)
- Payment information when you authorize service fees
- Call recordings for quality assurance and training (with notice)
- Website usage data via cookies and analytics
2. How We Use Your Information
- To connect you with licensed travel agents
- To process your flight cancellation, change, or refund requests
- To communicate about your service request
- To process authorized service fee payments
- To improve our services and website
- To comply with legal obligations
3. Information Sharing
We share your information only with:
- Licensed travel agents in our network who assist with your request
- Airlines and travel providers as necessary to process your booking changes
- Payment processors for authorized transactions
- Service providers who assist our operations (under confidentiality agreements)
- Law enforcement when required by law
We do not sell your personal information to third parties.
4. Data Security
We implement reasonable security measures to protect your personal information, including encryption for online transactions and secure storage of call records.
5. Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal data. Contact us at privacy@flightconnectpro.com to exercise these rights.
6. Cookies
We use cookies and similar technologies. See our Cookie Policy for details.
7. Contact
Flight Connect Pro LLC
350 Fifth Avenue, Suite 4200, New York, NY 10118
Email: privacy@flightconnectpro.com
Phone: (888) 920-3643