Independent Travel Assistance — Not affiliated with any airline.

Frequently Asked Questions

Can't find your answer? Call (888) 920-3643

Traveler at airport information desk
Flight Connect Pro is an independent travel assistance service — not an airline. We connect you with licensed agents for new bookings, rescheduling, cancellations, changes, and refund requests.
Yes. Agents search fares, compare routes, and book one-way, round-trip, and multi-city trips. Fees disclosed before booking. See booking page.
Yes. Agents find new dates/times, apply travel credits, and reschedule your booking. Airline fare differences may apply. See reschedule page.
No. We have no affiliation, endorsement, or official connection with any airline or air carrier. See our full disclaimer.
Service fees may apply depending on complexity. Your agent discloses the exact fee before taking any action. You are never charged without authorization. See our fee policy.
No. Refund eligibility depends on your fare type, airline policy, and booking conditions. Our agents help you understand your options and assist with the process, but cannot guarantee airline refund outcomes.
In many cases, yes. Non-refundable tickets may still have options like travel credits, date changes, or refunds if the airline changed the schedule. Our agents review every option for your specific ticket.
7 days a week, 7am–11pm EST, including weekends and major holidays.
Your confirmation/booking number, passenger name as on the ticket, travel dates, and payment method for any fees. Having your airline app or email confirmation ready speeds things up.
We do not sell tickets directly on this website. Our licensed agents assist with booking through standard travel agency channels on all major US routes. Service fees apply. See new flight booking.
Contact billing@flightconnectpro.com within 30 days. See our Refund & Cancellation Policy for details.
📞 Call Now: (888) 920-3643