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Full Compliance Disclosure

Disclaimer & Full Disclosure

We believe in complete transparency about who we are, what we do, and how our service works. Please read the following disclosure in full.

✓ Not an Airline ✓ Independent Service ✓ Licensed Agents ✓ Fee Disclosure ✓ No Affiliation Claims
Summary: Flight Connect Pro LLC is an independent travel assistance network. We are not an airline, not affiliated with any airline, and do not represent any airline. When you call (888) 920-3643, you are connected with a licensed independent travel agent. Service fees may apply. Airline fees are separate.

1. Business Identity

What Flight Connect Pro LLC is and is not

Business Type
Independent Travel Assistance Network
Address
350 Fifth Avenue, Suite 4200, New York, NY 10118
Phone
(888) 920-3643
Hours
7 days a week, 7:00 AM – 11:00 PM EST
Affiliated Airlines
None — completely independent
Ticket Sales
We do not sell airline tickets directly
Agent Status
Connects callers with licensed independent travel agents
Clear Statement: Flight Connect Pro LLC is NOT an airline, NOT an airline's customer service department, NOT affiliated with any airline, and does NOT represent any airline in any capacity. We are an independent third-party service.

2. No Airline Affiliation

Our complete independence from all airlines and carriers

Flight Connect Pro LLC is completely independent of all airlines. We have no partnership, contract, endorsement, sponsorship, or official connection with any airline or air carrier operating in the United States or internationally.

  • Any domestic US airline or carrier
  • Any international airline operating from US airports
  • Any airline's parent company, subsidiary, or affiliate
  • Any airline's loyalty or rewards program
  • Any government aviation authority or body
Important: If you are attempting to contact an airline directly, please visit that airline's official website. Our phone number (888) 920-3643 is for Flight Connect Pro LLC — an independent travel assistance service — not any airline.

3. How Our Service Works

Exactly what happens when you call us

When a traveler calls (888) 920-3643, the following happens:

  • Your call is received by the Flight Connect Pro LLC line
  • You are connected with a licensed independent travel agent from our partner network
  • The travel agent is an independent licensed professional — not an airline employee
  • The agent reviews your booking details which you provide
  • With your authorization, the agent processes your request through standard travel industry channels
  • You receive confirmation of any actions taken
Lead Generation Disclosure: Flight Connect Pro LLC operates as a travel assistance referral network. Calls to our assistance line may be connected to licensed travel agents within our partner network. All agents are licensed independent travel professionals.

4. Service Fees & Costs

Complete fee transparency before any action

Connection Service Service fees may apply for travel agent assistance. Your agent discloses all fees before taking any action.
Airline Change Fees Charged directly by the airline. Separate from our service fee.
Fare Differences If your rescheduled flight has a higher fare, the difference is charged by the airline — not us.
Refund Amounts Determined entirely by the airline based on your fare rules. We do not control refund amounts.

Your travel agent will clearly explain all applicable fees before proceeding with any action. You will not be charged without your explicit authorization. See our Refund & Cancellation Policy for our fee policy.

5. No Guarantee of Outcomes

What we can and cannot promise

The following are determined solely by the airline, not by Flight Connect Pro LLC or our agents:

  • Whether a refund is approved or denied
  • The amount of any refund issued
  • Whether a change fee waiver is granted
  • Flight availability for rebooking or new bookings
  • Timelines for refund processing

Customer testimonials on this website represent individual experiences. Results vary based on airline policies, fare type, and booking conditions.

6. Advertising Disclosure

How we market our services

Flight Connect Pro LLC may advertise online, including through search engine advertising platforms such as Google Ads and Microsoft Advertising (Bing Ads). Our advertisements are for our independent travel assistance service — not for any airline.

  • All ads promote Flight Connect Pro as an independent travel assistance service
  • No ad claims to be or represent any airline or airline's customer service
  • All ads include the designation "Independent Travel Assistance" or similar
  • No airline trademarks, logos, or brand names are used in a misleading way
Ad Transparency: If you found this website through an online advertisement, that advertisement was placed by Flight Connect Pro LLC — an independent travel assistance service, not any airline.

7. Third-Party Partner Network

Our relationship with travel agents

The travel agents connected through our network are licensed independent professionals. They are not employees of Flight Connect Pro LLC. All partner agents are required to:

  • Hold valid travel agent licensing applicable in their jurisdiction
  • Disclose all fees before taking any action on your booking
  • Represent themselves accurately as independent travel agents — not as airline representatives
  • Maintain confidentiality of your personal and booking information

8. Accuracy of Information

About the content we publish

Content on this website is provided for general information. Airline policies, fees, and procedures change frequently — always confirm current policies with the airline or your assigned travel agent. Nothing on this website constitutes legal, financial, or professional advice.

This website may contain links to third-party websites. We are not responsible for the content, privacy practices, or policies of external sites.

9. Intellectual Property

Trademarks and airline names

All airline names, logos, and trademarks mentioned on this website are the property of their respective owners. Flight Connect Pro LLC does not claim any rights to these marks. Any reference to airlines is for descriptive purposes only and does not imply any endorsement by or affiliation with those airlines.

Last updated: June 18, 2026. Flight Connect Pro LLC reserves the right to update this disclaimer at any time.

Questions? Call Us Directly.

Our agents are happy to explain exactly how our service works before you proceed.

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