Cancelling a flight doesn't have to be overwhelming. Whether you booked a refundable or non-refundable ticket, understanding your options can save you money and stress. Here's what you need to know.
1. Check Your Fare Type
Refundable fares typically allow full refunds minus any processing fees. Non-refundable fares may still offer travel credits, partial refunds under certain conditions, or fee waivers if the airline changed your schedule.
2. Know the 24-Hour Rule
For flights booked at least 7 days before departure, US Department of Transportation rules require airlines to offer a full refund if you cancel within 24 hours of booking — regardless of fare type.
3. Airline-Initiated Changes
If the airline cancels or significantly changes your flight, you may be entitled to a full refund even on non-refundable tickets. "Significant" typically means a schedule change of 3+ hours for domestic flights.
4. How to Cancel
You can cancel through the airline's website, app, or phone line. Have your confirmation number ready. If you're unsure about your options, a licensed travel agent can review your fare rules and recommend the best approach.
5. Refund Timeline
Airlines typically process refunds within 7–10 business days for credit card purchases, though it may take one to two billing cycles to appear on your statement.